Administration / Security Positions

Manager of Operations
Nemours Estate
Wilmington, Delaware, USA

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

The 200-acre historic property of industrialist and philanthropist Alfred I. duPont (1864-1935), Nemours Estate comprises the 47,000-square foot Nemours Mansion, 15+ acres of formal gardens and landscaped areas, a dozen outbuildings, and scenic meadows, fields, water features and woodlands. Opened for public visitation in 1977, the Estate attracts some 25,000 visitors annually and is located adjacent to Nemours Alfred I. duPont Hospital for Children (AIDHC), founded by Mr. duPont’s bequest, with which it shares a campus and a legacy.

Working closely with the Executive Director and as part of the Estate Leadership Team, the Manager of Operations participates in long-range planning and manages the business operations of Nemours Estate in accordance with Nemours’ enterprise policies, systems and processes, as well as with standards, best practices and ethics of the museum profession. Key areas of operational managerial oversight include, but are not limited to, budget and finance, human resources and employee (Associate) engagement, timekeeping, purchasing and procurement, contracting, compliance, continuous improvement, information services, and/or project management.

Essential Functions

1. Working with the Executive Director and other members of the Estate Leadership Team, develop strategic, long-range and short-term plans, goals and objectives; implement processes, approaches and metrics to achieve them and measure performance.

2. Manage the operations of the Estate’s Visitor Center, including staffing, fiscal controls, ticket sales, guest throughput, housekeeping, security, equipment and special event usage.

3. Track, analyze and report on the financial status of the Estate; assist the Executive Director in forecasting revenues and expenses, and in developing annual staffing, operating and capital budget needs.

4. Manage business contracts, purchase orders, requisitions, equipment or other leases, office resources, vendors, telecommunications, information systems, technology and supplies; ensure that office equipment and systems are updated, serviced and in good order; train staff as needed about new equipment, systems, technologies or processes.

5. Monitor Nemours’s enterprise-wide policies, procedures and systems to ensure that the Estate is compliant with them; disseminate appropriate information and/or train staff about new/revised policies, processes and/or systems as needed; serve as liaison with Nemours business partners in HR, Marketing/Communications, Continuous Improvement, Risk Management and/or other units.

6. Administer internal HR needs (e.g., hours, payroll, benefits, leave requests); handle or assist in handling new employee recruitment, orientation and retention; conduct staff training session.

7. Manage and facilitate internal communications (i.e., to and among Nemours Estate Associates) through print, electronic and social media; manage the Estate’s internal calendar and ensure that information is shared with appropriate staff as needed.

8. Supervise direct reports (currently Interpretive Programs Supervisor, Curator/Collections Manager, Administrative Coordinator); train, coach and mentor staff; conduct monthly performance management sessions and an annual evaluation.

9. Attend, participate in and/or coordinate meetings of Estate Leadership Team, Marketing Team, Nemours Estate Integration Team and/or other internal staff meetings; attend and/or lead daily and weekly Huddles; facilitate and coordinate meetings of Hospital-Estate Collaboration Council; represent Nemours Estate at monthly Management Council meetings and/or other AIDHC/Nemours meetings as appropriate or requested.

10. Function as administrative back-up to the Executive Director and make decisions in his/her absence; handle special projects and other duties as assigned or requested.

Additional Duties

1. Facilitate cooperative and collaborative relationships with other cultural institutions and/or community organizations.

2. Explore earned income and/or entrepreneurial opportunities for Nemours Estate.

3. Through industry readings, websites and other sources, keep abreast of trends/discussions within the museum/public history profession relating to business and operational aspects of museums, historic sites, historical societies, botanical gardens and arboreta, and/or comparable organizations; share learnings about with Executive Director, Estate Leadership Team and other stakeholders as appropriate.

4. Maintain good contacts with local/regional tourism/marketing groups, with an eye toward promoting and sustaining Nemours Estate’s visibility and reputation.

5. Develop and nurture professional contacts with colleagues in other museums, historical societies, botanic gardens and cultural organizations; represent Nemours Estate at local, regional or national professional meetings as appropriate or requested.

  • At least 5 years professional experience in a museum, historical site, botanical garden or similar setting
  • Bachelor's degree required
  • Master's degree in Museum Studies degree strongly preferred
  • Demonstrated familiarity with, and understanding of, strategic, functional and organizational aspects of operations within a museum, historical society, public botanical garden or comparable setting.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

To apply for this position, please follow the link below or copy/paste the URL into your browser:

Please reference when applying for this job.
This job posted by MERC from April 19 through May 18.

Administrative Assistant
Colgate University
Hamilton, New York, USA

Located on Colgate University's beautiful campus in Hamilton, New York, the collection of the Picker Art Gallery features approximately 11,000 objects from antiquity to the present, including approximately 8,000 works on paper, 1,400 photographs, 900 paintings, and 300 sculptures. Colgate University is one of the country's leading liberal arts colleges, with a student population of about 2,900 and 300 faculty. This is an exciting time in Colgate's history, as the newly conceived Center for Art and Culture will become home to two university museums: the Picker Art Gallery and the Longyear Museum of Anthropology. These distinguished university museums play a significant role in Colgate's teaching mission and reputation.Please visit the Museum's website at:

Responsibilities include coordination of the daily operations of the department. Specific accountabilities include: greet visitors and ensure reception area creates a welcoming environment; ensure efficient execution of administrative procedures and processes central to the department; respond in a timely manner to requests for information and refer to other resources as appropriate; manage calendars, itineraries, contacts and correspondence of department; coordinate with vendors and service providers; assist with onboarding new employees; and maintain adequate office supplies and other material required for the operation of the department, which may include researching services and pricing, processing quotes, creating PO's and requisitions and submitting for timely payment.

Maintain department records, research information, analyze data, prepare reports, edit and format documents and presentations, and produce standard reports.

Responsible for departmental communication to include: website maintenance, newsletters, posters, invitations, etc.

Responsible for all aspects of planning and execution of department events and functions, including travel arrangements.

Monitor departmental budgets and report on status, variances, and potential issues.

Responsible for building and/or room scheduling and service requests, as required.

Coordinate work and/or schedules of student or casual wage employees, as assigned, including processing web time entry.

May be responsible for the timely and efficient execution of special projects, additional activities, committees and other work unique to the department, division or function, as assigned.

Minimum Qualifications:
- A minimum of two years of relevant office and/or other relevant professional experience.
- A Bachelor's degree is preferred, or a combination of education and experience from which comparable skills have been attained.
- Flexibility and the ability to manage multiple tasks and priorities is crucial, as well as the capacity to work with a sense of urgency as required.
- Strong customer service experience and the ability to professionally greet visitors, serve as a resource and coordinate requests with multiple stakeholders including students, faculty, Colgate staff, donors, alumni, board members, artists, and scholars is critical.
- Strong interpersonal skills as well as superior verbal and written communication skills.
- Solid skills and experience with Microsoft Office Suite, Excel, etc. as well as the ability to cull and consolidate data for reports.
- Interest in the use and application of upcoming technology, new software, etc.
- Excellent organizational skills and a high regard for detail are required.
- Capable of working independently, and as part of a team.
- Capable, and interested in project work related to marketing, social media, website and Museum calendar development and maintenance.
- Capable of maintaining confidentiality when working with sensitive documents and information.

Apply Here:


Please reference when applying for this job.
This job posted by MERC from April 6 through July 6.

The last update to this page was 4-19-18.