Administration / Security Positions

Administrative Assistant
Washington County Historical Society
Hagerstown, Maryland, USA

Summary: The position performs clerical, secretarial, office management and registrar duties for the Washington County Historical Society and its Miller House Museum and genealogy center.

Hours: 9:00am - 4:30pm, Tuesday through Saturday

Compensation: $12-15 per hour commensurate with experience

  • Clerical - receives, acknowledges and records dues, donations, and other receipts; prepares reports for the treasurer; receives, organizes and prepares invoices for payments; makes bank deposits.
  • Office Management - purchase and replenish office supplies; maintains lists of service providers; schedules routine and emergency building maintenance.
  • Secretarial - Receives visitors, answers and responds to phone and electronic inquiries; types minutes during Board meetings, prepares minutes and reports for Board meetings; composes, prepares and disseminates correspondence to members, donors, staff, etc; labels and mails “save the dates” and invitations for special events; records reservations; receives and posts fees; constructs the quarterly newsletter, The Legacy.
  • Registrar - Maintains membership files in PastPerfect; mails renewal notices; oversees the production and dissemination of the quarterly newsletter. Maintains Master Index for Library; catalogs, labels and files newly acquired books, photographs, etc.
Essential Requirements: Knowledge and experience with Microsoft Office Suite and social media applications and general office procedures. The applicant needs to be a self-starter with an engaging personality, customer relation skills and good oral and written communication skills.

Education: High School Diploma (minimum)

Note: We offer annual paid sick and vacation leave

Apply: Please send cover letter, resume, and three references to
Stefanie Basalik at

Please reference when applying for this job.
This job posted by MERC from May 17 through August 16.

Guest Services Manager
Evanston Museum featuring Horology & Glass
Evanston, Illinois, USA

Responsibilities of the job:
  • Report directly to the Executive Director.
  • Perform all hiring, evaluating and terminating of Visitor Services Staff and volunteers. Visitor Services Staff is comprised of employees tasked with handling point-of-sale (such as ticketing and cafe), security, tour guides, cleaning and maintenance.
  • Run the daily operations of the museum - including supervising the Visitor Services Staff and volunteers, monitoring staff breaks, delegating tasks for staff to do on slower days and filling in upon staff absences.
  • Manage the ticketing desk with a focus on customer service, organization and efficiency - ensuring visitors are attended to professionally and promptly.
  • Develop and maintain procedures for using the ticketing system and training Visitor Service Staff on its functionality.
  • Promote and manage the sales of memberships to visitors.
  • Handle operations of the downstairs cafe, including staffing, ordering inventory and making sure the stocking of the cafe kitchen and vending machines are handled as necessary.
  • Open and close registers, monitor and reconcile daily receipts and generate daily cash reports as required by accounting.
  • Actively work to generate group tours sales by regularly setting aside time to promote the Museum to local schools, park districts, community organizations, churches, etc.
  • Handle all aspects of booking group tours - including following up on calls and emails from interested organizations, generating outside sales through direct contact of local organizations, planning the tours, assigning staff as necessary and facilitating deposits and payment.
  • Organize weekly meetings for the Visitor Services Staff and volunteers in order to ensure daily operations run in a smooth and efficient manner.
  • Maintain a well-informed, working knowledge of the Museum collection and current exhibitions/programs for the ongoing training of Visitor Service Staff.
  • Serve as an advocate for the visitor while simultaneously promoting the welfare of the Museum - including communicating with visitors to ensure a positive Museum experience and resolving visitor concerns and complaints to their satisfaction and the Museum's.
The ideal candidate will have a Bachelor of Fine Arts degree (an M.F.A. is a plus) and seven years of management experience in a similar position as outlined above - or an education & work history that provides an equivalent match for this position.

Please send a resume and cover letter by email to

Please reference when applying for this job.
This job posted by MERC from April 9 through July 9.

The last update to this page was 5-17-17.