Public Relations / Guest Services / Marketing Positions

Visitors’ Experience Manager (Gift Shop, physical and online)
The Whale Museum
Friday Harbor, Washington, USA

The Whale Museum is seeking a person to fulfill the role of Visitors’ Experience (VE) Manager.  Year-round FT employment (includes benefits).

Established in 1979 as the first U.S. museum dedicated to whales living in the wild, The Whale Museum’s mission is to promote stewardship of whales and the Salish Sea ecosystem through education and research.  Our facility is located on San Juan Island, northwest of Seattle, Washington.  This remote island is accessible only by ferry, boat or plane.  The Museum is open daily, year-round.

The VE Manager’s responsibilities include but are not limited to:
  • oversee operation and maintenance of the Gift Shop and online store
  • coordinate staff recruitment, training, and scheduling
  • oversee all aspects of visitors’ experience, including welcoming to the Museum, fielding questions
  • create and incorporate educational content into displays
The VE Manager works closely with the Executive Director, Museum Curator, and other staff to plan, budget and implement specific projects associated with their areas of responsibility.

Working closely with other departments, the Visitors’ Experience Manager oversees all aspects of visitors’ experience, including welcoming visitors into the Museum, fielding questions, and managing the gift shop. The successful candidate will be highly flexible. Required work schedule includes weekend coverage, most holidays, and some evenings on a year-round basis.

Required Experience: retail, customer service, budgeting/accounting, administrative, inventory, management, web/social media, and computer skills. Candidates must enjoy managing people & schedules; be energetic, hard-working, cheerful, and enjoy working with the public.

Qualifications: a Bachelor’s Degree in Business, Museology/Museum Studies or 3 years’ experience in a relevant field, excellent communication skills (oral and written), excellent attention to detail, excellent computer/technological skills (i.e., word processing, database management, spreadsheets, graphics, and social media. Specific programs include: Microsoft Office Suite including Word, Access, Excel, and Publisher, as well as, Adobe Create Suite), grant writing, experience with public communication, and retail/customer service experience.  A varied skill set and flexibility are major assets. Familiarity with the Pacific Northwest environment, Salish Sea ecosystem and its inhabitants are a plus; emphasis is placed on knowledge of the federally-listed endangered community of Southern Resident Orcas, the threats they face and efforts underway to help them recover. This is an exciting time at The Whale Museum with opportunities developing throughout the year. 

Electronic submissions are encouraged.  It is suggested that a PDF compiled with the requested information be submitted.  While it is planned for the new person to be in place by January 2018, start date is negotiable for the right candidate.  Active review of submitted applications will begin November 27, but applications will continue to be accepted until the position is filled. Application package should include: a cover letter, resume and up to five references (either reference letter or contact information for each reference).  Please send to: 

Jenny L. Atkinson, Executive Director
The Whale Museum
P. O. Box 945
Friday Harbor, WA 98250

Please reference when applying for this job.
This job posted by MERC from November 20 through February 19.

Director of Public Affairs
Tryon Palace
New Bern, North Carolina, USA

STATE OF NORTH CAROLINA invites applications for the position of: Director of Public Affairs

JOB CLASS TITLE: Information & Communications Spec II
DEPARTMENT: Dept of Natural and Cultural Resources
DIVISION/SECTION: Archives & History / Historic Sites
SALARY RANGE: $38,125.00 - $62,513.00 Annually
RECRUITMENT RANGE: $38,125 - $51,801
APPOINTMENT TYPE: Permanent Full-Time
WORK LOCATION: Craven County
OPENING DATE: 10/13/17
CLOSING DATE: 11/03/17 5:00 PM Eastern Time


Recruitment Range: $38,125 - $51,801
Salary Grade: 69

Position Location: Tryon Palace 529 South Front St., New Bern NC

Department Information:
The N.C. Department of Natural and Cultural Resources (NCDNCR) is the state agency with a vision to be the leader in using the state's natural and cultural resources to build the social, cultural, educational and economic future of North Carolina. NCDNCR's mission is to improve the quality of life in our state by creating opportunities to experience excellence in the arts, history, libraries and nature in North Carolina by stimulating learning, inspiring creativity, preserving the state's history, conserving the state's natural heritage, encouraging recreation and cultural tourism, and promoting economic development.

NCDNCR includes 27 historic sites, seven history museums, two art museums, two science museums, three aquariums and Jennette's Pier, 39 state parks and recreation areas, the NC Zoo, the nation's first state-supported Symphony Orchestra, the State Library, the State Archives, the N.C. Arts Council, State Preservation Office and the Office of State Archaeology, along with the Division of Land and Water Stewardship. For more information, please call (919) 807-7300 or visit

Tryon Palace is an educational institution and heritage tourism attraction of statewide significance with museum, historic site, archives, and garden components. Tryon Palace's mission is to engage present and future generations in the history of North Carolina from early settlement and development of statehood through the mid-twentieth century by collecting, interpreting and preserving objects, buildings, landscapes and sponsoring events that enrich understanding of the making of our state and nation.

Description of Work:
The purpose of Tryon Palace is: To educate growing numbers of North Carolinians and visitors to this state about the contributions made by the inhabitants of New Bern and the central North Carolina coast to the history and culture of this state and the United States from the time of initial European-American contact through the nineteenth century. This mission will be carried out through historical research; acquisition, interpretation, and preservation of historic objects and buildings; re-creation of period room settings and gardens based on historical documentation; public outreach in the form of tours, symposia, workshops, and seasonal interpretation; and dissemination of historical information through staff presentations and by other means. All historical interpretation conducted as part of this mission shall be based on factual, balanced scholarship.

The primary purpose of this position is to serve as the manager of Tryon Palace's Public Affairs division, which has a mission focused on growing attendance and admission receipts through a balanced combination of marketing, communications, development, special events and community engagement. Oversees all of Tryon Palace's development efforts by providing guidance and management needed to achieve corporate sponsorship goals, yearly fundraising goals, grant writing, budgetary needs, and fundraising events. This position regularly oversees the distribution of press releases, graphic design materials, social media, fundraising efforts, grant applications, venue rentals, performing arts events and concerts. This position serves as the face of Tryon Palace and as the key tourism industry economic development position for the New Bern-Craven County Tourism Development Authority. Oversees the team responsible for all special events rentals at Tryon Palace, which includes weddings, performing arts series, and corporate events. Provides insight and leadership for promotional materials, policies, contracts, and vendor relationships.


To minimally qualify for this position, applicant must meet the posted Education and Experience, plus the below Knowledge, Skills and Abilities:
  1. Thorough knowledge of journalistic principles and techniques for disseminating information to the public through a variety of media.
  2. Thorough knowledge of the methods and techniques of creating, printing and publishing magazines, brochures and other print media.
  3. Considerable knowledge with grant writing.
  4. Must be able to negotiate with printers, designers and advertising representatives to secure highest quality and best price.
  5. Must have considerable knowledge of marketing/public relations and regularly be available for interviews in all forms of media, including TV, radio, print, and social media.
  6. Ability to write according to correct English usage and accepted standards for magazine and press publications.
  7. Advanced skills in planning, follow up skills and the ability to organize.
  8. Ability to plan and maintain budget planning across multiple departments and needs.
  9. Ability to propose yearly fundraising events.
  10. Must have a valid NC driver's license; and
  11. Must be able to work nights, weekends and holidays.
Management preferences:
  1. Graduation from a four-year college or university preferably with a major in journalism, arts administration, history or art history and four years' experience in communications, public relations, marketing or publicity work for a museum, historic site or similar cultural institution.
  2. Experience working with a non-profit organization or government agency.
  3. Highly developed skills in desktop publishing, use of digital cameras, editing paper and electronic presentations, and skills in making effective public presentations.

Bachelor s degree in journalism or English from an appropriately accredited institution and two years of experience in communications, public relations, or publicity work, or an equivalent combination of education and experience.


The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, age, disability, genetic information, political affiliation or political influence.

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application.

To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.

Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks.

It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

N.C. Department of Natural and Cultural Resources
Division of Human Resources
4603 Mail Service Center
Raleigh, NC 27699-4603
Phone: 919-807-7373


NOTE: Apply to the department listed on posting
An Equal Opportunity Employer, NC State Government

Please reference when applying for this job.
This job posted by MERC from October 16 through January 16.

Marketing and Communications Director
Nantucket Historical Association
Nantucket, Massachusetts, USA

Love writing? Recognize the power of a great ad? Know how to use a #hashtag?
AND you enjoy supporting a great cause?

We may have the perfect job for you!

The Nantucket Historical Association seeks a highly-organized and energetic team player to join the NHA as the Marketing and Communications Director, focused on the promotion of NHA initiatives through strategic marketing campaigns and effective communications skills.

The NHA is seeking a candidate who understands and enjoys all aspects of public/media relations, marketing, and advertising. This candidate is comfortable creating and maintaining communications systems, developing organizational and event-based marketing plans, establishing relationships with the media and other stakeholders, and creating content such as press releases, e-newsletters, website copy, social media messaging, and marketing materials as required.

The successful candidate must possess strong writing, copy-editing and technology skills. Graphic design and photography skills are preferred. Candidates should hold a degree in communications, marketing, journalism, public relations, or another related field, or an equivalent combination of education and experience. Current writing samples, cover letter, and names of three references should be submitted with a resume to Rebecca Miller at, or c/o Nantucket Historical Association, PO Box 1016, Nantucket, MA 02554.

The Nantucket Historical Association is an equal opportunity employer.

Please reference when applying for this job.
This job posted by MERC from October 2 through January 2.

The last update to this page was 11-20-17.